Access to Information - Your Medical Record

Your Medical Record

Privacy of your personal health information

The Privacy Office ensures that the information contained in your medical record is protected. We take steps to protect your personal health information (PHI) from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal. We also take steps to ensure that everyone who performs services for us protects your privacy and only uses your personal health information for authorized purposes. We conduct audits and complete investigations to monitor and manage our privacy compliance. 

What is Personal Health Information?

Personal health information includes information such as your name, date of birth, address, health history and records of your visits to the hospital and the care that you received during those visits. Your medical record contains your personal health information.

How do I see or obtain a copy of my medical record?

The information about you contained in your medical record belongs to you. You have a right to access the information in your medical chart under the law, with some limited exceptions. In order to do so, please contact the Release of Information Department at TADH where they handle all requests for access to information.

Release of Information
Timmins and District Hospital
700 Ross Avenue East,
Timmins, ON P4N 8P2
Phone: (705) 267-2131 ext.6392
Fax:  (705) 267-6319

Is there a form I need to fill out to access my health care information and where can I find it?

Yes. If you would like a copy of your medical record, please complete the form below and mail or fax it to the TADH Release of Information Department or hand it in to the Medical Records Department on the ground floor at TADH.

Your request will be processed in the shortest time possible, although TADH is committed to respond to your request within 30 days, in accordance with PHIPA.

How much will my medical record information cost?

The law allows the hospital to charge a fee to recover costs. A minimum administrative fee of $33.90 shall apply to all requests. Additional fees may apply. When you submit the form you will be informed if additional fees apply.

  • Release of Information fee schedule - Coming Soon!

Can I send my medical record to others who may need it?

If you would like some or all of your medical records to be sent outside the hospital to your insurance company, lawyer or another hospital, please complete the form below:

Who has access to my medical record?

Only those who need it to provide you with health care. Your health care team needs access in order to plan and deliver your health care. This may include sharing your health information with:

  • Other approved health information organizations or providers (e.g. Community Care Access Centre, family physicians, community mental health)
  • eHealth Ontario provincial electronic health record and other regional health information repositories
  • Other allied health care professionals who will provide your follow-up care

Is my medical record (personal health information) used or shared for other purposes?

Yes. We may use or share your personal health information to:

  • Perform activities to improve and maintain the quality of the care that we deliver to you;
  • Conduct risk management activities;
  • Teach health care professionals (we use de-identified information where possible);
  • Plan, administer and manage our internal operations;
  • Obtain payment for delivery of your health care (e.g. from OHIP, WSIB or others);
  • Fund-raise to improve our health care services and programs (information limited to name and address);
  • To conduct research;
  • Comply with legal and regulatory requirements.

Can I control how my information is used?

Yes. At any time you may withdraw your consent to share your personal health information for research, fundraising or patient satisfaction surveys, etc. To do so, please ask us in writing using the form below:

  • Withdrawal of Consent Form - Coming Soon!

Can I correct information in my medical record?

Yes. If you believe that factual information in your medical record is incorrect, you have the right to ask to have it corrected. 

  • Request for Correction to Personal Health Record - Coming Soon!

Can I control who has access to my medical record?

Your first step is to complete the form below. An interview/discussion will be arranged with the Privacy Officer/delegate and you once the form has been completed. 

  • Request to Lock Personal Health Information - Coming Soon!

How long do you keep my medical record?

There are laws that require us to retain records for periods of time; generally adult patient records are kept for 10 years following the last visit or death and children’s records are kept for 10 years past the child’s 18th birthday.

I am concerned that my medical record has been compromised or breached, what should I do?

If you have reason to believe your privacy has been breached or accessed by a person(s) unauthorized to do so without your consent, please contact the Privacy Officer at:

Privacy Officer
Timmins and District Hospital
700 Ross Avenue East,
Timmins, ON P4N 8P2
Phone: (705) 267-2131 ext. 6005

You have the right to contact the Information and Privacy Commissioner/Ontario if we have been unable to resolve your concern.

Information and Privacy Commissioner/Ontario
2 Bloor St. East, Suite 1400
Toronto, ON, M4W 1A8
Phone: 416-326-3333 or 1-800-387-0073
Fax: 416-325-9195